The following instructions are specific for Outlook 2013 but should be applicable to any recent version.

  1. Open Microsoft Outlook 2013
  2. Click File
  3. Click Info from the left side menu
  4. Click Account Settings
  5. Select the Account Settings...option from the drop down
  6. Under the Email tab, you will see a list of email accounts that exist within Outlook 2013, double click on the email account you wish to make changes to
  7. Make sure the screen is filled in as follows

    Your Name: The name you wish displayed when people receive your emails
    Email Address:
    Account Type: IMAP from the drop down

    Incoming mail server:
    Outgoing mail server: (make sure this is correct spelling, it is often auto corrected.)

    User Name:
    Password: The password used for this email account
    tick remember password
  8. Click [More Settings] on the right
  9. Select the Outgoing Server tab
  10. Select My outgoing mail sever (SMTP) requires authentication and Use same settings as incoming mail server
  11. Select the Advanced tab.
    tick this server requires an encrypted connection (SSL)
    Change the Outgoing server (SMTP) number to 465
    Use the following type of encrypted connection = SSL
    untick the remove from server
  12. Click [OK]
  13. Click [Next] then [Finish]

Need more information? Check out our frequently asked questions page.