A POP account has its own inbox where received emails are stored. POP account providers usually also provide SMTP servers to allow you to send email. If you require POP email accounts you will need to purchase email hosting, either from eCompanies or from a third party. If you have purchased email hosting from eCompanies you can create a new email by following these instructions.

For domains registered with eCompanies before September 8th 2015

Your domain registration comes with 10 email forwarding accounts (alias). A forwarding account allows you to receive email on an address@yourdomain and have it forwarded to an existing email address. A forwarding account doesn't have its own inbox that you can configure an email program with and you can't send email from it. If you need POP accounts you can easily upgrade your domain, simply:

  1. Log in to the eCompanies Client Area
  2. Click on the 'Domains' tab
  3. Click on the 'Manage' link for the relevant domain
  4. Complete the upgrade form

For domains registered with eCompanies AFTER September 8th 2015

You will have to purchase an email hosting package from eCompanies to create email addresses through us. You can also purchase third party hosting and configure your domain to use it.


Need more information? Check out our frequently asked questions page.